The Best Paint

Last month the J.D. Power 2016 Paint Satisfaction Survey results came out, with Benjamin Moore winning top marks. For interior paint and exterior stain, Benjamin Moore ranked highest in customer satisfaction.

The paint and stain market is huge. When evaluating interior paint, exterior paint and exterior stains, J.D. Power looked at application; design guides; durability; price; product offerings; and warranty/guarantee.

“Paint and stain is one of the very few product categories that has not transitioned to an Internet-based sales model, making the retailer and customer-facing store staff a crucial component to the overall customer experience,” says Greg Truex, senior director of the at-home practice at J.D. Power. “Not only do the store sales staff and level of service they provide play an important role in the paint brand selected by customers, but they also strengthen the relationship between the brand and retailer to help draw customers into the store.”

For interior paints, Benjamin Moore came in first and scored 836 points in customer satisfaction.

For exterior paints, Benjamin Moore came in third place with 816 points.

For exterior stains, Benjamin Moore scored 814 points in customer satisfaction and came in first place.

For more information on Benhamin Moore Paints, or for a paint store that can truly help you choose the right paint for the application, contact Monnick Supply in Marlborough and Framingham, MA.

Herald Homes